Penny wise, pound foolish

Why disciplined leadership teams systematically underinvest in what actually builds long-term value — and how to break the short-term optimisation trap.

We are remarkably good at optimising for what we can see. The problem is everything we can't.

Key takeaways

We had just finished our studies in Tilburg, in the Netherlands.

Young. Optimistic. Convinced we were making adult decisions. So we decided to buy our first house — in Breda, 20 kilometres further west. It felt like a big step. It was a big step.

I remember the meeting. One mortgage advisor. A neat office. A pile of documents that looked important enough to trust. He walked us through the structure. Interest rates. Fiscal implications. I followed — up to a point. Enough to ask a few questions. Not enough to really understand what I was signing up for over the next 20 or 30 years.

Then came the sentence that settled it: "This gives you certainty."

So we signed. Not because we fully understood the long-term impact. But because it felt right. Responsible. Forward.

It felt like progress.

Our first house. Breda, around 1996.

Only much later did I realise what had happened. We had focused on what was tangible — the house, the monthly payment, the immediate step forward. And largely ignored what was not. The long-term structure. The compounding effects. The alternative scenarios. Not because we were careless. Because those things are hard to grasp.

We are not wired for this

We struggle with what is not visible, not immediate, not tangible.

Linear thinking is easy. Exponential thinking is not. Imagining how decisions play out over 10 or 20 years requires effort. So we default. To what we can see. To what we can measure now. To what feels like progress.

The quarterly trap

I see the same pattern in business — at scale.

Particularly in public companies. I worked with a CEO running a listed business. Every quarter mattered. Analysts. Expectations. Pressure. Each cycle had the same underlying question: "Will we hit the number?" So decisions followed. Costs reduced. Investments delayed. Hiring slowed.

Nothing irrational. In fact, each decision could be explained. And quarter after quarter, they delivered.

But slowly, something shifted. The pipeline weakened. The energy in the organisation dropped. Customers felt it before the numbers showed it.

No single decision caused it. It was the accumulation. Optimising for what was visible and immediate — while underinvesting in what was harder to see.

Penny wise. And over time — very costly.

What leadership actually requires

This is where leadership gets uncomfortable.

Because the right decision is often not the obvious one. It may hurt the next quarter. It may be harder to explain. It may not show up immediately. But it strengthens the business.

That requires a different capability. To zoom out. To move from cloud to ground — and back again. To think beyond the first consequence.

And that capability can be trained.

But there is a difference between knowing that and actually feeling it.

Most leaders can describe the big picture. They have sat in strategy sessions. They have heard the argument. They know the words.

But there is a moment — and it only comes through deliberate practice, through repeated exposure, through working alongside people who genuinely think in systems — when something shifts. You stop seeing decisions as isolated choices and start seeing them as moves in a longer game.

You begin to notice things others miss. The quiet signal in the organisation before it shows up in the numbers. The dynamic in the room that will determine whether a strategy lives or dies. The decision that seems small today but sets a direction you will be living with for years.

That shift does not happen in a workshop. It happens through practice. Deliberate, uncomfortable, patient practice.

What to do

Don't try to do this alone.

Actively seek out people who think more strategically than you do. And don't avoid them because they make you uncomfortable. Or because they challenge your assumptions. That discomfort is the point.

Sit with them. Work through real decisions together. Understand how they think — not just what they conclude. Make time for it. Not as endless debate. But until you see the broader system yourself.

Until you can hold both realities: what improves the next quarter, and what strengthens the business over time.

The leaders who navigate this well are not optimists or pessimists about short-term pressure. They are realists who have learned to ask two questions at once: what does this decision do for us now — and what does it do to us over time?

Not as a process. As a reflex.

They move fast when they need to. They slow down when the second question matters more. And they have trained themselves to know the difference.

Then accept something else. You will never have complete information. At some point, you have to move. Not on impulse. But on your — and your team's — best thinking.

That's the work.

The real risk is not making a wrong decision. It's making a shallow one.

Over to you.